Last updated: January 2026

This Privacy Policy describes how SignMail, Inc. (“we,” “our,” or “us”), the company behind the product Bidora, collects, uses, processes, stores, and protects information obtained from users (“you,” “your”) when you access or use our website, web application, software, tools, and related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website
• Registered users of the Bidora platform
• Users accessing AI-powered features
• Communications with our support or operational teams

This Policy does not apply to third-party websites, tools, or services that may be linked to or integrated with the Service.

2. Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, and information generated through use of the Service.

2.1 Information You Provide

When you create an account, subscribe, or interact with the Service, you may provide:

• Full name
• Email address
• Login credentials or authentication data
• Support communications and feedback

If you choose to authenticate using third-party providers (such as Google), we receive only the email address and basic profile information necessary to enable login.

2.2 Payment & Transaction Information

All payments are processed through third-party payment processors, including Stripe.

We does not store or directly process:

• Credit card numbers
• Bank account details
• Payment authentication data

We may receive limited transactional information such as subscription status, billing dates, and payment confirmations for account management and compliance purposes.

2.3 Usage, Prompt, and Generated Content Data

To deliver AI-powered functionality, we may collect and store:

• Text prompts submitted by users
• AI-generated proposals and outputs
• Feature usage frequency and interaction data
• System performance and diagnostic logs

This data is used to provide, maintain, improve, and secure the Service. Users may delete stored prompts and generated outputs where such functionality is available.

2.4 Automatically Collected Information

When you access the Service, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Time zone, language, and access timestamps
• Pages viewed and interaction behavior

This information is collected for security, analytics, performance optimization, and fraud prevention.

2.5 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Understand usage patterns
• Measure traffic and performance
• Improve user experience
• Support marketing and advertising efforts

We may use tools including, but not limited to:

• Google Analytics
• Google Search Console
• Meta (Facebook) Advertising
• Microsoft Clarity

You may disable cookies through your browser settings; however, some features of the Service may not function properly as a result.

3. How We Use Collected Information

We use collected information for a variety of business and operational purposes, including:

• Providing and operating the Service
• Enabling AI-generated functionality
• Processing subscriptions and payments
• Authenticating users and securing accounts
• Monitoring usage for abuse or misuse
• Improving product performance and reliability
• Conducting analytics and internal research
• Communicating updates, notices, and support responses

We do not use personal data for purposes incompatible with those described in this Policy.

4. AI Processing & Automated Systems

Bidora uses third-party artificial intelligence services, to generate content and outputs based on user input.

You acknowledge that:

• AI-generated content is produced automatically
• Outputs may be inaccurate, incomplete, or outdated
• Generated content does not constitute professional advice

Bidora does not guarantee the accuracy, quality, or suitability of AI-generated outputs and is not responsible for decisions or actions taken based on such content.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

We may share information with:

• Payment processors and billing providers
• AI and infrastructure service providers
• Analytics and performance monitoring tools
• Legal or regulatory authorities when required

All third parties are required to process data in accordance with applicable privacy and security obligations.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect user data from unauthorized access, loss, misuse, or alteration.

Despite these measures, no system can be guaranteed to be completely secure. Use of the Service is at your own risk.

8. International Data Transfers

Your information may be processed and stored in jurisdictions outside your country of residence. By using the Service, you consent to such transfers in accordance with this Policy.

9. User Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Object to certain processing activities

Requests may be submitted to:
📧 support@usebidora.com

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will become effective upon posting, with the updated date reflected above.

Continued use of the Service constitutes acceptance of the revised Policy.

12. Contact Information

For questions or concerns regarding this Privacy Policy, contact:
📧 support@usebidora.com